Debt review consultant

Closing date for applications: 10 February 2017
Status: close

Introduce and maintain productivity measurements within the debt review area to measure and report on performance.

Keep informed regarding pending changes in the debt recovery industry, legislation, trends, and best practices and assess the potential impact of these changes on organisational processes.

Qualifications & accreditations

Grade 12 / Matric or equivalent
Qualification or Training in Debt Review Policy and Procedures is essential
Qualification or Training Certificate in NCA and NCR is advantageous
Qualification or Training Certificate in Supervisory principles is advantageous

Customer service

Attend to all escalated matters from agents or customers, ensuring customer satisfaction is maintained
Promote excellent customer service orientation within team of agents and across the wider business
Improve customer experience and service delivery statistics

NB: Applicants will be expected to complete a computer literacy test including but not limited to Word, Excel, Internet and Email.

Please send careers@libertineconsultants.co.za your cover letter and resume.
Your resume should be in pdf or MS Word format.

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